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At Folkes Brothers we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
95 Reviews

Ari Abreu
04/02/2025
Worked with Brandon to help me set up thermostats and UV lights for my hvac. Folkes brothers had competitive pricing and great product knowledge. Give them a ring for your next hvac needs!
Mike Smith
04/01/2025
Excellent service with Brandon
GERALD OLITA
04/01/2025
Folkes Brothers HVAC Was a fantastic company to work with. Very honest and professional and knowledgeable. They came over to my home on time . They sent a very professional technician Brandon who was very helpful and knowledgeable and doing all the diagnostic tests as described and let me know what each step was and gave me all updates and pricing up front. I would highly recommend them to anyone who is looking for a professional HVAC Company !
Mary Archer
03/31/2025
Very pleasant experience. They had a cancellation so were able to come same day and within an hour of my call. They were very professional and informative. Will be contacting again when we need assistance.
Mike Jibodh
03/30/2025
On time and thorough with my AC tuneup!. My new HVAC company. Brandon was my technician, he explained all his steps and answered any questions i had. Definitely would recommend Folkes Bros!
Chris Jaeger
03/28/2025
Called and they were there within a hour. Got the job done and very well.
Marcello Coley
03/26/2025
Jon, my service technician arrived at my house this morning to address some issues I had with my water softener system he was very knowledgeable and informative about my issues. I’m not looking forward to needing a plumber any time soon but if need be I will be calling Folkes Brothers for any of my future needs.
Catherine Delia
03/24/2025
We were in an emergency situation on a Sunday night, of all nights. We miraculously found the Folkes Brothets and they originally told us that they couldn’t come until the following day, which we accepted gratefully. Then even more miraculously, they called back and told us they would be at our home in 15 minutes. Apparently somebody came back before they were due, and a technician was able to come out and take care of us right away. The Folkes Brothers presented us with a more than reasonable fee for their work and we accepted right away. They were professional from the very beginning and I would recommend them highly.
Angel Beltran
03/20/2025
Brandon explained everything to me perfectly and it was very easy to deal with him. Diego and Vladimir show up on time. They took the old boiler, it wasn’t easy but they made it look that it was, then installed the new one in an organized and professional fashion. I would recommend them to anyone.
Atilano Rivera
03/20/2025
My water heater broke water all over the floor within an hour. Someone was at the house.You guys are the best.
Diane Landro
03/18/2025
Did a great job!
Scott Blum
03/18/2025
I’ve had the pleasure to be a customer of Folkes Brothers HVAC & Plumbing, having great experiences on 3 different occasions. I lucked out on finding them through a random google search and checking out their reviews. They’ve done everything from replacing my hot water heater, to clearing my kitchen sink drain pipe, to most recently replacing a very old leaky toilet, with a more modern throne. I’ve interacted with at least 6 employees from office staff to field staff and assistants. Every single member of this team I’ve met or spoken to, has been stellar. My annual HVAC check-up will be in May. While I’d rather not have to deal with leaks, clogs, and maintenance, it is nice to know there’s a friendly team ready to help. Thanks Folkes Bros!
Christine McGovern
03/16/2025
Folkes Brothers installed central air conditioners and air handlers and did an outstanding job. Starting with the quote process, Folkes Brothers provided a comprehensive quote, answered all questions about the quote and ultimately provided the best value. They performed the job as scheduled. They were on time and professional. The technicians were courteous and polite. The quality of work is excellent and the work area cleaned after the job was completed. They reviewed the work with me, showing me how to use the equipment and answering all questions. They did an excellent job and I plan to use them for my future plumbing and HVAC needs.
Tom Walsh
03/13/2025
Very professional and punctual. Thank you.
Michael Maxwell
03/12/2025
Fast, reliable and affordable. Brandon was friendly and professional and provided a thorough diagnosis and different options on how to fix the issue. Very much recommend.
Tom
03/10/2025
On March 8th I called Folkes Brothers due to a no water problem. They came within an hour at 9:30 pm, Tyler the technician found the problem and gave me a reasonable price to fix it. I was very happy with the service and would recommend Folkes Brothers Plumbing to my family and friends.
Luigi R
03/09/2025
It was a great experience. Quick response. They diagnosed my problem and explained my options. I will look forward to continue to use their service.
Nan Kramer
03/09/2025
Brandon was very professional. He explained in detail exactly what was the problem.. He answered my questions and was helpful in direction to other issues that needed addressing in the home. Thank you!
Sophia Pierre-Gatke
03/08/2025
Prompt, honest work. Used them for work on Pine Plains home and my experience has been very positive. From Nicole doing intake to techs Jon and Brandon. Highly recommend .
Gina Manente
03/08/2025
Amazing experience! They were very professional and delivered what they promised. I would highly recommend them!! My wife and I plan to only use them for all our future needs.
Nicole N
03/08/2025
Very professional, courteous and clean. They cleaned my AC which was beyond dirty and it now works like new. When I had a leak, they came right away to fix it. They didn’t leave until the job was done. They explained what they did and why. They also cleaned up after themselves. I am beyond satisfied with FOLKES Brothers and their work. Employees are extremely polite and courteous. .
Gloria Spencer
03/06/2025
Folkes brothers did an awesome job. Very professional and friendly technicians. Would highly recommend this company.
Matthew Bloom
03/06/2025
Folkes Brothers just completed a checkup of our hot water heater and did a great job. John, the technician, was super friendly, informative, and showed up on time. I highly recommend Folkes Brothers!
John McNally
03/05/2025
Called Folkes Brothers on a Sunday and they came right away. They diagnosed my problem and explained my options and we settled on a resolution. They came the next day , replaced my water heater and I am extremely satisfied. I definitely would recommend Folkes Brothers for heating and plumbing solutions. Fair, honest, professional.
Leslie Burlon
03/05/2025
I recently had the pleasure of working with Folkes Brothers Heating and Cooling, and I cannot recommend them highly enough! This company, founded by Dustin Jr. and Tyler Folkes, truly embodies the same dedication and excellence that their father, Dustin Sr., was known for. From the moment I reached out to them, I was impressed by their professionalism and commitment to customer service. The technician who came to my home was not only incredibly nice but also exceptionally knowledgeable. He took the time to explain everything in detail, ensuring I understood the work that needed to be done. I urge you to switch to Folkes Brothers Heating and Cooling. You will receive the same high level of service and care that was a hallmark during Dustin Sr.'s time. It's clear that the brothers have inherited their father's passion for the business, and it shows in every aspect of their work. Thank you, Folkes Brothers, for upholding the legacy of excellence in heating and cooling!
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