Reviews
At Folkes Brothers we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 40 Reviews
Eileen Munson
12/09/2024
12/09/2024
I recently had the pleasure of working with Folkes Brothers for the installation of a whole house central air and heating system, which included heat pumps and a heat pump water heater. My oil furnace system was showing its age and was intermittently not working, making it the perfect opportunity for an upgrade. The team, comprising Dustin, Vladimir, and Brendon, showcased remarkable professionalism from start to finish. They arrived on time, thoroughly explained the installation process, and answered all my questions with clarity. Their expertise and respect for my home were evident, as they worked efficiently and kept the area clean throughout the project. Additionally, they refurbished the attic insulation, further enhancing the energy efficiency of my home.
What truly stood out was their courteousness and honesty. There was no pressure to upsell unnecessary services; rather, they focused solely on what was best for my needs. The new systems and improved insulation have significantly enhanced the comfort and efficiency of my home. I highly recommend Folkes Brothers and especially commend Dustin, Vladimir, and Brendon for their exceptional service and integrity in a field where such qualities are often hard to find. We look forward to working with them in the future. Thank you guy's! Gabe & Eileen Munson
Andalee Powers
12/09/2024
12/09/2024
From the initial call with Nicole to Brandon who was was able to come out the very next morning to repair our boiler, we received A+ service. Brandon was a true professional, knowledgeable, polite and extremely clean. Our boiler is up and running like new and we can't tell you how at ease we feel. We can confidently say, Folkes Brothers is now our family's go to and we will be recommending them to all our friends! Thank you DJ and team, we're so grateful!!
Andee
12/09/2024
Located in Stormville
12/09/2024
Located in Stormville
From the initial call with Nicole to Brandon who was was able to come out the very next morning to repair our boiler, we received A+ service. Brandon was a true professional, knowledgeable, polite and extremely clean. Our boiler is up and running like new and we can't tell you how at ease we feel. We can confidently say, Folkes Brothers is now our family's go to and we will be recommending them to all our friends! Thank you DJ and team, we're so grateful!!
Service: System Repair
Andalee Powers
12/09/2024
12/09/2024
From the initial call with Nicole to Brandon who was was able to come out the very next morning to repair our boiler, we received A+ service. Brandon was a true professional, knowledgeable, polite and extremely clean. Our boiler is up and running like new and we can't tell you how at ease we feel. We can confidently say, Folkes Brothers is now our family's go to and we will be recommending them to all our friends! Thank you DJ and team, we're so grateful!!
Philnger
11/14/2024
11/14/2024
Great communication, punctual, meticulously clean, and impressive plumbing/equipment installation workmanship. Scheduling was easy, planning and pre install very informative dealing with DJ was a pleasure, I have full confidence in future maintenance of this system with Folkes Brothers.
Mike Guarracino
11/06/2024
11/06/2024
I recently had Folkes brothers come out to clean my boiler and fix a water leak, and I couldn't be more impressed with their service! From start to finish, they were professional, efficient, and thorough. The technician Brandon arrived on time, explained the process clearly, and took care of everything without any hassle. My boiler is now running smoothly, and the leak is completely fixed. I highly recommend them for anyone needing reliable plumbing or heating services!
Joe Ramirez
10/23/2024
10/23/2024
Folkes brothers just replaced my entire HVAC system, they gave me a much better price than various other companies, Dustin, one of the owners was on site during the entire installation, the craftsmanship is superb, extremely neat and organized, my system looks and performs 100 times better. Highly recommend them.
Matthew Cave
10/18/2024
10/18/2024
I was really impressed with the service these guys provided. They showed up right on time in a clean, professional van and got straight to work on our heating system. While they were here, they found a leaking valve that could have caused serious damage, but they were able to fix it right away. The tech was professional and friendly throughout, and the pricing was fair. I’d highly recommend Folkes Brothers to anyone looking for reliable service!
Anthony Maldonado
10/11/2024
10/11/2024
I rarely write reviews, but I decided to make an exception in this case. My old boiler was leaking and was rusting from the inside out. It was not well maintained by the previous homeowner. As a result, I decided to have it replaced and received five quotes within my area. Folkes Brothers’ price was reasonable and was the only company that took the time to thoroughly explain the work that was required. They also worked within my schedule and notified me exactly when they were going to arrive and showed up on time.
They were courteous throughout the installation process and explained everything they were doing. Dustin’s crew were all professional in every aspect. He supervised/worked and kept the project moving along like clockwork and replaced my old boiler and new hybrid water heater (something I added to the project) in one day. They also kept my house cleaned throughout the process. They are a fine crew, and I would highly recommend Folkes Brothers.
Cecil Brooks
10/05/2024
10/05/2024
I had a broken sewer line and called Folkes Brothers to come look at the problem and give me an estimate for fixing it. Tyler came to my home the same day I called them, diagnosed the problem and fixed my sewer line the very next day. This was no easy job, because the company had to do a tedious excavation to fix the sewer line. I feel compelled to let anyone reading my review know that what impressed me the most about Tyler and his crew was their professionalism and courtesy. This is one of the best, if not the best, companies that has done work at my home, and they are indeed a 5-star company.
Richard M
10/02/2024
Located in Yorktown Heights
10/02/2024
Located in Yorktown Heights
I would highly recommend Folkes Brothers in servicing your HVAC systems, they recently installed two Bosch heat-pump systems to handle our heat and A/C in our residence. Dustin and his team did a terrific job with the entire installation, their work was meticulous and the estimate provided was substantially better than I received from other contractors. In addition, I appreciated the fact that Dustin was an owner / operator, he was onsite at all times performing the work with his team and took great pride in seeing that the work was completed to perfection!
Service: New System Installation
Sandra Roldan
10/01/2024
10/01/2024
A Solid and terrific work performance on the install of a new Hydro Air unit!! From the very onset with Dustin, his patience and clear explanations upon request until the end of an exemplary, efficient and clean up process afterwards! I give Folks Brothers, the highest rating possible! I will certainly use them again with no doubts!!
Timothy See
09/17/2024
09/17/2024
Folkes Brothers came highly recommended and they were absolutely right. Dustin is a true professional. He diagnosed the issue with my HVAC system quickly and accurately and provided a reasonable quote on the spot. I was back up and running same day.
My whole experience with the has been great. 100% i will recommend them to others
Beth Anne Hughes
08/09/2024
Located in Hopewell Junction
08/09/2024
Located in Hopewell Junction
What can I say. Within 24 hours our problem was diagnosed and fixed. DJ was amazing. On time, called ahead, efficient & well priced. Will definitely refer folks to their services. Thanks Folkes Brothers for helping us get our hot water back.
Service: On demand water heater
Natalie Benson
08/04/2024
08/04/2024
We recently hired Folkes brothers for diagnostics and repair of some issues with our hvac. Our tech DJ was very professional and we felt he diagnosed our issue quickly and honestly, and was able to complete repairs in a very fast timeframe and to a high standard. Thank you DJ — We are so happy with the service and would use Folkes again in the future. Highly recommend.
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